Google IT Support Professional Certificate

Free Online Training

This is your path to a career in IT. In this program, you鈥檒l learn in-demand skills that will have you job-ready in less than 6 months 鈥 AND AT NO COST TO YOU! No degree or experience required.

Google corporate logo and Vol 小猪视频官网 logo, in color

Google Career Certificates provide people with access to in-demand jobs through rapid reskilling without the need for a 小猪视频官网 degree or prior experience in the fields of IT support, data analytics, project management, and user experience (UX) design.

These certificates were developed and taught by Google employees, and are hands-on, practical, and rigorous. This course leads to a Google certification.

By averaging 10 hours per week, you can complete this certificate in 6 months or less.

Build Job-ready Skills by Learning From the Best

Get started in the in-demand field of IT with a Professional Certificate from Google. Learn the foundations of networking and operating systems, providing end-to-end customer support, and how to solve problems using code.

What you will learn

  • Gain skills required to succeed in an entry-level IT job
  • Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
  • Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
  • Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Common job titles: IT Specialist, Tech Support Specialist, IT Support Specialist

For questions or for help registering, contact Cheryl Bell at or 615-230-4798.

Road to Your Future - Vol 小猪视频官网 CITC

Google Pathway imageSuccessful completion of the Google IT Support Professional Certificate can also be applied towards CITC 1320: CompTIA A+, a 3-credit hour 小猪视频官网-level course offered within the Computer Information Technology (CIT) Associate Degree and Certificate programs at Volunteer 小猪视频官网 Community College. This is a great start to expanding upon skillsets in IT-career areas of Cyber Defense, Networking, and Programming.

  1. START WITH GOOGLE. Start with Google's IT Support Professional Certificate.
  2. COMPLETE. Complete your certificate course. You can complete in less than 10 hours a week and 100% online.
  3. TEST. Google's certificate prepares you to test for the CompTIA A+ exam, an industry-recognized standard for IT support professionals.
  4. CONTINUE. Either the Google IT Support certificate or the A+ certificate provides 3 hours of credit towards Vol 小猪视频官网's one-year CIT technical certificate or our two-year AAS programs in Cyber Defense, Networking, or Programming.
  5. NEW YOU, RELOADED. Complete your Vol 小猪视频官网 degree to supercharge your skills to work in the exciting and growing it field.

two IT support professional working in a server room

The Field of IT Support

Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. U.S. Burning Glass Labor Insight Report (4/01/2021-3/31/2022) shows there are 400,000 U.S. job openings in IT and a $52,000 median entry-level salary in IT support

This program also prepares you for the exams, the industry standard certification for IT鈥攜ou鈥檒l earn a when you complete both.

This program is ACE庐 approved鈥攚hen you complete, you can earn up to 12 小猪视频官网 credits, the equivalent of 4 associate degree-level courses.

Over 5 courses, learn in-demand skills that prepare you for an entry-level job. Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Walmart, Best Buy, and Astreya.

75% of Google Career Certificate Graduates in the United 小猪视频官网s report an improvement in their career trajectory (e.g. new job or career, promotion or raise) within 6 months of certificate completion [Based on program graduate survey responses, Coursera, United 小猪视频官网s 2021]

For questions or for help registering, contact Cheryl Bell at or 615-230-4798.